Course Description

  1. Zero to 60 (First Responders): The adrenaline dump – Managing the day-to-day exposures
  2. 60 to 100 (First Responders): Loss of control – Recognizing PTSD, suicide & high risk behaviors | Advanced Training
  3. Avoiding Career Burnout (Civilians) – Recognizing causes & implementing prevention techniques

These highly topical and important seminars from 2 The Rescue are tailored to the specific needs of your organization – addressing not only your emergency responders but also their loved ones on issues that are destroying relationships, careers and lives at alarming rates. Among these workers, stress and overexertion are the leading causes of death. In addition, consistently high rates of alcoholism, divorces and domestic violence negatively affect themselves, their spouses and families to say nothing of their co-workers, on-the-job efficiency or career prospects.

Approved by Michigan Fire Fighter Training Division,  MCOLES, the State of Michigan’s 911 Dispatcher Training Committee and Michigan EMS Continuing Education, this 2 The Rescue training will instruct through real-life examples how the inability to manage the cumulative stress from daily exposures to trauma and adrenaline affects the way we act. It also is directly related to our safety, decision making and capacity to remain ethically solid as individuals and organizations.

For civilians, some levels of workplace stress are inevitable, but at what point do those stressors put a worker at risk of job burnout? According to the American Institute of Stress (NY), workplace stress costs more than $300 billion each year in health care, missed work and stress reduction. Endless demands, global conference calls and easy access to work emails mean that career burnout happens at an earlier age now than ever before. Avoiding Career Burnout from 2 The Rescue offers training for employers and employees, providing detailed guidelines and instruction on how to understand and identify the warning signs of chronic stress and avoid burnout entirely—or rekindle your career. This course can be tailored to the specific needs of the organization and individuals.

  • Becoming aware of suicidal tendencies
  • Interpreting the primary causes of burnout
  • Contrasting core values vs. situational values
  • Identifying cumulative acute stress
  • Distinguishing important warning signs
  • Learning the four Cs of survival
  • Understanding support keys and phrases
  • Recognizing the symptoms of PTSD
  • Reducing critical incident stress
  • Stepping off the adrenaline roller coaster
  • Understanding the “Terrible 10”
  • And more

Professions Served

The following professions are best suited for this course. If you have questions about using this course for other professions not listed, please contact us.

  • Chaplains
  • Corrections officers
  • EMTs and paramedics
  • 9-1-1 Operators/emergency dispatchers
  • Firefighters
  • Nurses
  • Peer-support professionals
  • Police and public safety officers
  • Victim advocates
  • Plus, spouses, family members and other loved ones
  • Government and customer service agencies
  • Teachers and educators


“My husband I attended your seminar last night.  First of all I want to say THANK YOU!  My husband has been a medic/fire fighter for many years.  He is one of the “tough guys” you talked about.  The things you said hit him right between the eyes.  He doesn’t go to trainings and seminars about feelings and emotions but he walked out of there absolutely speechless.   We both did….and I am more of a  “Chatty Cathy Wife” – I’m not speechless often  ….as you went through your presentation last night I would look at my husband and and the spouses and saw the things being said were making an impact on them. Thanks again for all you do!” Wife of Paramedic, Kent County, MI

“I was planning on emailing you today to share that I’ve had several of the firefighters tell me how thankful they are that you guys came down to share your message before this tragedy hit and that is is helping them cope. I sure am glad that we took a proactive approach on the subject. We are all watching out for each other and we have a CISD team coming down from Kalamazoo tomorrow evening. I’ll remind the rest of the department that you two have resources available to them as well. ” Fire Chief Wilber, Bronson Fire Department, Branch County, MI

“I just wanted to send you another thank you in regards to the seminar/class you lead at Life EMS a few weeks ago. I was able to put into practice what you guys taught us just this past weekend, and I’m amazed once again at how effective this information is. Long story short, my partner and I had a suspicious circumstances cardiac arrest that ended up being a dead on scene. This was my partner’s first time she had to tell someone that their loved one was dead, and I could tell the call was bothering her. I used the information you guys passed on to try and help her process this call, and the next day at the beginning of shift she flat out told me, “This call is still bothering me.” We had a discussion in the back of the rig, and by the end of it I could tell she had some closure with it. But honestly, I borrowed and hodge-podged what you taught me as best as I could. My partner has become a good friend of mine, and that I could help her in some small measure was awesome. So again, thank you. Thank you so much for what you are doing. We really need more of you and more classes and more people who are learning this. I mean, you guys have seriously changed how I’m looking at this crazy career I’m in.” Paramedic, Kent County, MI

“Excellent class! This material needs to be presented to every firefighter/EMT/law enforcement professional entering the job. It is great training for people who have been on the job for a while too. It explains a lot on how calls take a toll on our emotional state. It really brought to light why some of us feel the way we do and act the way we do when we go home and how it can be destructive on ourselves and marriages. This is a great class to bring your spouses parents and older children to so they can understand what you deal with and how to deal with that as well. This job takes a toll on your emotions no matter how tough you think you are or no matter how long you been on the job building up that wall of emotion to block out what we’ve seen. Everybody handles what we see differently, and it affects everyone differently. Long or short term. This class will also be good for you to recognize signs your partners might be having trouble, and how to help them before things get much worse. If you get a chance to do this class don’t pass it up!” 18 year Firefighter Paramedic

“Love the enthusiasm and I think the course has been the best of the LEAP classes by far!” Unknown Kent County Employee, Kent County, MI

“Avoiding burnout concepts were thought provoking, clear and concise along with readily being employable in my work and personal life.” Unknown Kent County Employee, Kent County, MI

“As both a fire wife and a full time paramedic this class was outstanding. Sometimes filling both shoes is tough, this definitely helped remind me what was important.” Unknown Paramedic, Oakland County, MI

“Very good info! We will be thankful everyday for this information.” Unknown Firefighter Spouse, Oakland County, MI

“Thank you! This class came at a perfect time in my life and was a huge help.” Unknown Firefighter, Oakland County, MI

“Thank you for sharing your story with our first responders. This has been of of the most informative trainings I have been part of in a long time. I wish my wife could have attended, as she is also a first responder, but she was dealing our other kids activities. Again, thank you so much for what you have presented to our family.” Chris Belanger, Kimball Township Firefighter/EMT-B/Emergency Medical Dispatcher, Kimball, MI

“Thank you both for sharing your lives with us. You both are part of what I hope to be a big change with families, friends and co-workers in emergency services. Thank you for all you do.” Cheri Tuller, Chief’s Wife of Traverse City Fire Department, Traverse City, MI

“I had the pleasure of sitting in on this class this morning. Many tears were shed ♡ ANYONE would benefit from this class!! These 2 home town heroes are bringing light to the fact that Emotional Wellness is just as important as your job skill set. In this case; our 1st responders have a HUGE % of divorce rate, alcoholism and sadly to say suicides (more so than the civilian population). Definitely PTSD in many cases. There’s good calls and bad calls. Our brains are wired to remember the bad before the good. How do you cope? Personally AND as a family?? These guys are presenting info (from the field), increasing awareness in hopes to modify behavior and change the attitude of civilian and public safety community!! Hat’s off to you Terry & Mike ♡ thank you for sharing your stories with us today.” Stacy Allman Blair Township Fire and EMS Spouse, Grawn, MI

“When I first started out in the fire service my chief had you guys come out and run a class for us, I thought it was one of those “it won’t happen to me things” so I brushed it off. Fast forward a few years when it *was* happening to me, I found a card in my wallet and gave the number a call. You guys dropped what you were doing and spent a good hour on the phone with me… saved my life.” Jake Oakes, Firefighter

“Thank you guys for reaching out. This is one of the best classes I have attended. It certainly is very eye opening.” Todd Hurley, Battalion Chief Clay Fire Territory, IN 

“You did our class at Selfridge ANGB. Loved your message, revitalizes the soul that we aren’t really crazy!” Fire Chief Christopher Ross, United States Air Force, Macomb County, MI

“Instructor was awesome! Keep his company in the county.” Unknown, Kent County Employee, Grand Rapids, MI

“This was absolutely eye opening and beyond informational. You guys did a fabulous job, and as part of the HR team for my Township, I could visibly see how the firefighters related to you. Thank you for your wonderful presentation and for really giving insight into the first response profession. You have definitely started meaningful conversations and have no doubt saved lives!!” Megan Burke, Benefits Coordinator, Chesterfield Township, MI

“Thank you so much for coming and talking to the firefighters and wives of Delta Township. As a mother of a firefighter, I found valuable information and wisdom in your seminar. Keep up the good work!!” Kenna Roberts, Delta Township, MI

“Gentlemen ~  I would like to thank you for putting together the session last evening.  It was very informative and, and I believe, invaluable to us as parents of future officers.  You all did a fantastic job of painting a picture of what to expect and, also, what to be on the lookout for.  I appreciate your candor in opening up your personal experiences to strangers.  While that is always a difficult thing to do, I feel it was invaluable in this instance.  I’m pleased to know that changes are taking place and progress is being made in recognizing that mental stability and wellbeing can be affected. But that it can be dealt with, does not have to initiate a stigma that damages a person’s career. Heartfelt appreciation to all of you.”  Pam DeJong, Grand Valley State University, Allendale, MI

“I wanted you to know how much I enjoyed the training. You and Mike are saving lives, saving relationships, and preventing substance abuse with every presentation. Every public safety employee should attend this valuable training. I admire the courage and forthright nature by which you tell your personal story to bring home the importance of emotional wellness for first responders.” Daniel J. Mills, Senior Deputy Police & Fire Chief, Portage, MI

“Fabulous Class! Very interactive and engaging! Can tell they really do care about dispatchers.” Anonymous Dispatcher, Michigan NENA 9-1-1 Conference

“I attended your workshop last night and I didn’t get a chance to thank you for sharing your vulnerability with us. It provided an extra component to the training that is invaluable. I came as a support person for my husband. I am not a first responder. I have been a medical oncology nurse and a sexual assault nurse examiner for 11 years & just recently within the past year started staffing the child abuse clinic at Bronson. My exposure to trauma is different than that of EMS, Law Enforcement, Firefighter. Even so, I have noticed some of the coping mechanisms and personality traits that you discussed surface throughout my own career. Your tips and tricks for relationship strengthening for those unable to make decisions and those drained of emotion are spot on. I found it VERY helpful my personal use and for application when being a supportive wife. Thanks again. Keep up the Good Work!” Sherri Khillah, Nurse and Responder Wife, Kalamazoo, MI

“The material and message you presented at the MCCJC was one of my favorites….your message on public safety is a unique one and much needed in the police population. I feel you are on to something very needed and relevant!! God Bless all your efforts!” Dawn Warfield, Licensed Clinical Pastoral Counselor/Ordained Chaplain, Macomb County, MI

“Very personable and relatable. Their personal stories and experiences made the class very memorable ad their points home. I would go to any class put on by these two. Thank you!” Anonymous Dispatcher, Michigan NENA 9-1-1 Conference

“Very good class and presenters. Great examples and life experiences!” Anonymous Dispatcher, Michigan NENA 9-1-1 Conference

“Awesome class! My administration should have been sitting here.” Anonymous Dispatcher, Michigan NENA 9-1-1 Conference

“Excellent Class and would be a great keynote speaker.” Anonymous Dispatcher, Michigan NENA 9-1-1 Conference

“This is one of the best classes I have taken. It should be a requirement by the state!” Brian R., Tecumseh Fire Department, Tecumseh, MI

“I had the opportunity to attend a class for first responders and their families last night put on by 2 The Rescue of Grand Rapids. It was VERY informative and I wish every first responding agency could host these gentlemen for their responders and spouses/family members! Thankful for the opportunity!” Michelle B., City, ST

“I wanted to say thanks again for coming out last night. There was a lot of information that we could take home and put into use from the minute we walked out the door. You guys do a great job. This training came at a perfect time for our department. I lost a cousin to PTSD suicide this spring as a result of his military experiences overseas, so this hit me personally- in addition to having one of the most painful years of my firefighting career. Please convey to Terry that he did a great job, and we deeply appreciate his sharing painful past experiences with us in order for us to better understand.” Dan B. -, Deputy Chief, Dorr Township Fire Department, Dorr, MI

“Gentlemen, I just wanted to take a moment to give my appreciation for the Career Survival sessions you just completed here. Unfortunately due to work and family commitments I was unable to attend but I’ve heard nothing but rave reviews. EVERYONE that attended the sessions spoke very highly of your program and wish that they would have had it sooner. As you know, the first session ended early due to a structure fire. The fact that most of that shift came back (on their own time) sends a very strong message about your product. This almost never happens! So thank you for sharing your program with us and you can expect us to continue to be a repeat customer because you guys are great.” Sean G.,- Chief of Pittsfield Township Fire Department, Ann Arbor, MI

“I told my dad I hated to leave this training, even to go fight a fire.” Anonymous Firefighter, Pittsfield Township Fire Department, Ann Arbor, MI

“We had to come back to see the rest of the program after responding to a structure fire because it was like reading a half a book and not finishing it!” Pittsfield Township Firefighter, Ann Arbor, MI

“Terry, I had the pleasure of hearing you speak today at the MPFFU seminar and wanted to let you know how well of a job you both did. It is a difficult topic to talk about, but one that is present in every station. I am a second generation firefighter/paramedic so I have been able to see both sides of this profession and how it affects both us and our families. I thought I knew what to expect, but it’s a completely different thing when you’re the one out there doing the job. My father has been a phenomenal role model of how not to let the stress of the job have negative effects in your personal life. It is nice to know there are guys out there that are educating us on this topic to make sure we don’t make the same mistakes that many in our professions commonly make. Thank you for taking the time to come out and speak with us, it was a great experience. This is the second time I’ve heard you speak, the first being a few years ago about driving safety, and to this day I still use things I learned that day. Keep up the great work! Thanks again.” Nate D., City, ST

“Thank you for an outstanding, mind blowing class!!” Tiffany Y., City, ST

“Mike & Terry, I really enjoyed your class today. It really shed a lot of light on our profession as it relates to stress & adrenaline. I really do appreciate you coming out and sharing your stories. I was wondering if I could have a copy of your PowerPoint presentation. It is something I would like to share with my wife.” Michael C. – Lieutenant, Pittsfield Township Fire Department, Ann Arbor, MI

“Thank you again for a light of hope. Knowing that others have seen, identified, and experienced the problem has made a better direction possible.” Anonymous Firefighter

“I was at your class on Monday, September 30. My boyfriend just recently joined as a volunteer at the Holton Township Fire Department. We both really enjoyed the class and found it immensely helpful. We look forward to using your tips in the future and have three of your recommended books being mailed to us. Thank you so much for your time and advice.” Stephanie C. and Nik S., Holton, MI

“A great chance to take the time and internally reflect on how we need to continually remind ourselves that our emotional well-being is as important to our survival as maintaining our tactical skills.” Greg L. – Deputy Director, Walker Police Department, Walker, MI

“Thank you for coming to share “Career Survival” with the Dutton Firefighters and their wives. Very, very informative. I am the wife, mother and daughter of a firefighter. Your program gave me a greater appreciation of what these guys go through and how to better understand and support them when they are carrying a heavy load. I would strongly encourage every fire department to provide this very educational class to their firefighters and significant others.” Sheri S., Dutton, MI

“Excellent job, all fire departments, police and ambulance should see this. I firmly believe that it would help at home.” Fire Chief Caris, Hastings Fire Department, Hastings, MI

“… Everyone in the fire or police service should go through it with their significant other. I could tell that it helped by some of the questions our spouses had and by the looks on their faces.” Firefighter Abbott, Tecumseh Fire Department, Tecumseh, MI