Teachers and Educators
Safety Training for Educators
“A nationwide epidemic of violent school threats is breeding fear, anxiety and frustration for educators, children and parents,” concludes a recent study by National School Safety and Security Services. Based on the firm’s most recent available data, threats were up by 158% in 2014 over the year before.
And while the vast majority of these threats are anonymous and turn out to be hoaxes, all must be investigated and taken seriously. While nine out of 10 threats may turn out to be unfounded, no school administrator or educator wants to be number 10, given the horrendous consequences that can come as a result.
With this trend in mind, 2 The Rescue has developed a course that can be of specific benefit to school administrators and educators in assessing these threats and ultimately responding to them if one should occur at their facility.
Client specific for adaptation to the specific needs of police and public safety officers, these seminars and scenario-based training from 2 The Rescue promote effective employee skills to improve situational security. They also enhance personnel safety when dealing with agitated or unmanageable individuals or groups in office settings, public forums and street environments. Approved by MCOLES, EMS and the Michigan State Tax Commission, these comprehensive courses explore proven techniques of awareness and recognition that emphasize de-escalation, avoidance over confrontation and how to respond. Courses can be taken individually or in combination.
Effective communication skills are essential to one’s success in a customer service oriented profession. This seminar and scenario based training is designed to improve customer relations while increasing employee safety by teaching the skills, principles and techniques for safe and effective communication. Attendees will learn the proper stance and positioning and develop their skills for interpreting verbal and nonverbal indicators of potential physical, environmental and terrorist violence as well as efficient and effective de-escalation principals.
With the workplace violence epidemic and the public scrutiny around the public service worker, 2 The Rescue has created this course to help workers professionally, efficiently and successfully manage the unique obstacles in the customer service profession. Active listening skills, efficient communication techniques, and timely problem solving assessments are critical for safe, efficient and positive customer service experience. This seminar and attendee participation based training is designed to improve customer relations while increasing employee confidence and safety by learning the skills, principles and techniques for verbally controlling the interaction and de-escalating the conflict by using proven adult interaction methods.
Some levels of workplace stress are inevitable, but at what point do those stressors put a worker at risk of job burnout? According to the American Institute of Stress (NY), workplace stress costs more than $300 billion each year in health care, missed work and stress reduction. Endless demands, global conference calls and easy access to work emails mean that career burnout happens at an earlier age now than ever before. This must-attend class from 2 The Rescue offers training for employers and employees, providing detailed guidelines and instruction on how to understand and identify the warning signs of chronic stress and avoid burnout entirely—or rekindle your career. This course can be tailored to the specific needs of the organization and individuals.